Break Every Language Barrierwith AI Live Translation
Real-Time Translation. Natural Conversations.
Speak every customer's language with real-time AI voice translation. Our AI instantly translates both sides of every conversation, enabling natural communication while reducing operational costs—without the need for bilingual hiring.
Language shouldn't be the reason
a call goes wrong
Bilingual agents cost a 15–30% wage premium and can't be hired fast enough. Interpreter lines add minutes of connect time and triple-length, three-way conversations. Live Translator removes the trade-off entirely.
Set up once. Speak every customer's language.
It works with your existing system, so nothing about your agents' day changes except the language barrier.
Set up once
A single lightweight setup on the agent's device. It runs wherever your team already works.
Language auto-detected
The customer's language is identified from the first utterance — or pre-set from your CRM screen pop.
Agent enables translation
One click in the widget. Noise cancellation and voice isolation engage automatically.
Both sides flow naturally
Synchronous bidirectional speech, natural interpreter voices, live bilingual transcript on screen.
No handoff, no hold
No interpreter introduction, no three-way handoff, no hold. Just two people talking, each in their own language.
Translation is the foundation.
Operations is the product.
Anyone can translate a sentence. Running a multilingual contact centre takes governance, visibility, and controls your quality team can actually operate.
Real-time speech-to-speech
Bidirectional translation across 70+ languages at 480 ms median latency, with natural interpreter voices matched to the target language and gender.
Sub-second, both directionsLive bilingual transcript
Agents see both sides of the conversation as it happens and can scroll back mid-call to verify a name, an account number, or a date — without asking the customer to repeat it.
Zero re-asksNoise cancellation built in
Voice isolation and background-voice removal run before translation — so open-floor BPO noise and work-from-home chaos never reach the model.
Clean signal in, clean speech outWorks with your existing system
Live Translator runs between the agent's headset and whatever calling system you already use — cloud, on-premise, or in-house. Nothing to replace, nothing to rebuild.
No new system neededTwo very different P&Ls.
The same language problem.
Whether you sell seats or own the customer, Live Translator converts a hiring constraint into a software line item.
Win the multilingual RFP
without the multilingual payroll
Bid on Spanish, Portuguese, German and Japanese scope from the same delivery centre. Deploy any agent to any language queue, and stop losing deals because a language line was too thin to staff.
One agent pool, every language
Route on skill and availability instead of language, and lift occupancy across the floor.
Kill the bilingual wage premium
Hire on aptitude, not language certification — typically 15–30% lower cost per seat.
Stand up new scope in days
A new language queue is a configuration change, not a six-month recruiting campaign.
Client-level reporting built in
Translated minutes and language mix per client — ready for client reviews and invoicing.
Serve every customer in their language — on the team you already have
Non-English callers wait longer, escalate more, and churn faster. Live Translator removes the language queue entirely, so first-contact resolution stops depending on who happens to be on shift.
CSAT parity across languages
Close the satisfaction gap between your primary market and everyone else.
Handle time back under control
No interpreter connect wait, no three-way turn-taking, no repeat calls from misunderstandings.
Enter new markets before you staff them
Launch support in a region on day one and hire native agents once volume justifies it.
Consistent brand voice everywhere
Approved phrasing and disclosures delivered identically in every language you serve.
Built for the calls where
getting it wrong isn't an option
A mistranslated dosage, account number, claim detail or mandatory disclosure has consequences that a generic translation model was never designed to carry. Live Translator is benchmarked on exactly those conversations.
Healthcare
Medication names, dosages, treatment plans and patient identifiers preserved intact.
Financial services
Account numbers, rates, policy terms and mandatory disclosures with legal weight.
Insurance & claims
Claim details, benefit explanations and compliance language that can't be paraphrased.
Emergency & crisis lines
Zero connect time matters most when seconds decide the outcome of the call.
70+ languages and locale variants
Real-time translation in both directions, across 70+ languages.
Scoped to your operation
One size fits one — priced around your operation, not a pricing page. No tiers, no minimums, no surprises.
What pricing depends on
Number of seats
How many agents need translation, and whether that's a pilot queue or your whole floor.
Languages in scope
Which language pairs you serve today, and which markets you're planning to open next.
Deployment model
Standard cloud, dedicated tenancy, or on-premise where your data policy requires it.
Support and rollout
Self-serve onboarding, or a guided rollout with a named contact through go-live.
Always included
- Real-time bidirectional translation
- Live bilingual transcript
- Noise cancellation and voice isolation
- Works with your existing system
- Onboarding support through go-live
Tell us your seat count and the languages you need, and we'll come back with a scoped quote — no obligation.
Talk to salesStop staffing for language.
Start serving every customer.
See Live Translator running on a real call in 20 minutes — with your languages, your terminology, and your quality thresholds.